Several years ago, I believe 2009, I purchased a license of TeamViewer 4, we were looking for a tool that would allow us to provide remote support to our customers without the hassle of opening firewall ports. So after testing several tools at that moment, we decided to go for TeamViewer.
The application has always been expensive for our taste as a small company, but all in all, you paid one time fee every year and a half or two and you would get a very good tool with all the updates. We kept on upgrading until version 8 which was working fine for us with exception for one thing.
In version 7 & 8 they introduced the possibility to support remotely Samsung devices. It was fantastic, because we would be able to see exactly what our customer was seeing on their phones on our own screen. This allowed us to connect and help them with their mobile requirements too. So we encouraged all our customers to get Samsung Android devices because they would benefit from us to provide them support. Hey! I even made my father purchase a Samsung Galaxy S3 so I could help him with his device remotely.
Every time you want to reply or forward an email in Gmail you cant easily see the subject. To edit it or see it, you have to go through a couple of clicks to show the subject and then you would be able to edit it.
Apple is one of the most important technological companies in the world, they invest billions in research and development to bring us super cool, powerful and functional products. I have several of them actually and I really like them, yet, they fail to deliver a simple thing: A dock compatible with their own cases!
This is not the first time they make this mistake, (yes I am assuming its a mistake), in the past I remember having an iPhone 4S and having exactly the same problem, with their own bumper it was almost impossible to find a dock compatible with their device. I ended finding a dock in China that was available with a longer 30 pin connector that would allow me to use my case with it.
I use LinkedIn since several years, it allows you to connect your professional profile to a lot of people in millions of companies around the world. Depending on what you do, being and get connected in LinkedIn with all the people you’ve worked with and know professionally can open you doors in the present and in the future.
One thing LinkedIn does is to suggest you “People you may know” to add them to your own network, and its this spec which I am not so happy with.
Some weeks ago I checked my profile and added some contacts that I know, I was surprised they were on LinkedIn so I add them as suggested by the site. My surprise was when I received an email from them saying they don’t use LinkedIn at all, then I realized, LinkedIn was sending invitations to these contacts so they register in LinkedIn!!!
I recently started working in a new company, and I was asked to give a presentation about myself so that the rest of the team could know me better.
At first I didn’t know what to do, what to say, then I remembered about Prezi and ideas started to flow more, just because the tool would allow me to express myself differently.
Prezi is an amazing presentations application that can work online or offline (if you have the right plan) and would allow you to create astonishing good looking things. Forget about Powerpoint and how boring slide by slide could it be, with Prezi you get to present ideas and concepts with natural movement and flow.
I am learning my way on the Apple world, till now the experience is positive, but there are some things that I miss from Windows.
Finder would be the equivalence to Windows Explorer in Windows, and you use it for everything related to file management too. But I was missing some specs that I really found useful in Windows and it was the right click context menu with the Cut, Copy and Paste option. For some reason Apple decided not to include the Cut command on a right click and limits you to use the Command X key combination to Cut some files and then paste them to another location.
I purchased the latest MacBook Pro retina in November 2013, its the 15″ version which has two video cards on it, an Intel Iris and an Nvidia 750M if I recall correctly.
Its nice to have two video cards because you can do more graphic hungry stuff without having to use another computer, but there are times where you really need as much battery as possible, and you don’t want any application to trigger the power hungry Nvidia 750M.
With the beginning of the new year I would like to invite all tech users to participate on a project I am starting. Along my years of IT consulting I found that I was writing too many guides for users to resolve issues, but I was not compiling all these things in a central database for easy look up or reference when the issue repeats or is needed to forward it to a user.
Today I am launching Wiki.ITCentralPoint.com and I would like to invite every tech profiled reader of my blog to pro-actively add content to this Wiki. So we can easily reference them later whenever we need them.
Some days ago I started my holidays, and because I can’t really help myself not being improving processes during my trip, I decided to provide Arqiva the company behind the wifi service at Heathrow Terminal 5 with feedback about the strange behaviour of their service.
I connected 1 hour and a half for free to a network called “_Heathrow Wi-Fi”, after my free time was over I decided to purchase a 9 pounds plan for a 24 hours slot.
As you might have read some time ago I decided to switch to Mac, I`ve been a Windows user for 17 years now and I support them, configure and manage them for work. I wanted to have the experience of OS X on Apple hardware first hand and so I purchased a Mac Book Pro Retina 15″ which was announced in October 22nd Apple event and I received last Friday.
My first impressions are great, its an incredible well built machine. Its design is really beautiful and on the inside it seems to be very powerful. I opted for the Quad Core 2.6 Ghz. version with 16 GB of RAM and a 512 GB SSD drive. I am really happy till now although I didn’t have the opportunity to do much with it.
With the recent launch of iOS 7 a lot of new functions could suck up our precious battery from our iPhone, we prepared a list of things that you can do to maximize its performance. Check which things you really don’t use or need and consider disabling them to get as much as battery during your day.
I personally prefer to have a balanced power administration without limiting the devices great functions. Hope this list helps you find your way too Just keep in mind that if you disable everything and you make your phone super power efficient you would be taking a big part of the “smart” part of your phone or iPad
Yesterday Apple announced the so expected refreshed iPhone lineup after so much rumoring and image leakage we finally know how they look and which are their specs.
Its basically like the iPhone 5, there is only one difference, its back is build of polycarbonate available in: green, blue, yellow, pink, and white. This has simplified the building process so they could lower the price in USD 100.
Pre-orders starting on the 13th of September with delivery scheduled for the 20th.
These days I started to try WeChat, a free WhatsApp, Viber, Line, Hangouts alternative that adds a very useful feature Video Calls. Its like Facetime but also works cross platform so although its still a bit clunky, I think it has a good future. Or at least it does until a contender with a bigger user base gets the feature on board.
WeChat is developed by a company called Tencent in China and it is available for almost every existing mobile platform (Android, iPhone, Blackberry, Windows Phone & Symbian).
Between the features the app offers you can find Chat with History Backup, Video Call, Moments (to share pictures with your friends), Voice Chat (what was recently added by WhatsApp and I found very useful), WebClient (to talk with our friends we have on the mobile from any computer which is geat!), Look around (offers a way to connect with people nearby using also WeChat), and a cute feature called Drift Bottle (which allows you to place a message “in a bottle” and “leave it” floating, then anybody can pick it up and see your message
Since Microsoft announced the collaboration with Nokia in Feb. 2011, where Nokia would use almost exclusively (although there was no exclusivity contract signed) the Windows Mobile OS on their new phones, a lot of people where asking themselves, why no just simple buy the company out!. Well, now they did.
Microsoft just announced that they will be buying Nokia´s devices and services business for around USD 5 billion. They are also long term licensing their maps and some patents for another USD 2.2 billion.
Nokia will remain their business with Navteq a major player in Map data for GPS receivers and applications.