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How to fix Snagit to correctly paste images in GMail

Posted by on in Guides & Help | Comments Off on How to fix Snagit to correctly paste images in GMail

Sometimes you want to paste a captured image with Snagit into a Gmail new mail and you just see an empty box instead of the image. The problem is the depth of the image captured by Snagit, and here is how to fix it.

For existing images you already captured you can do the following

In Snagit Editor (while watching the image you captured and can’t paste in Google Mail), go to the tab “Image” and then go to “Color Effects” then choose “Color Depth” and then change the drop down menu to “True Color 24 bit”.  Now you should be able to paste the images without any trouble in Gmail.

If you want to make this change permanent for all the images you capture

Go to the capture profile settings, choose the little arrow beside “effects” and then go to “Color depth” and choose “Custom color depth“, set it as “True Color 24 Bits” and to end click Ok.

From now onward, every image you paste in Google Mail will work.

 

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Microsoft LifeCam Studio webcam on Mac OS X

Posted by on in Reviews, Apple, Guides & Help, Soft | Comments Off on Microsoft LifeCam Studio webcam on Mac OS X

I was struggling with my Microsoft Lifecam Studio webcam because it was not working properly.

I have a Retina MacBook Pro 15″  (late 2013) and I test the camera with the PhotoBooth app on Mavericks. All I was able to see was a super burned white-colored image.

After researching online for solutions I came across this program on the App store that costs USD 8. I must say, it was worth it, because from the moment I installed it, the problem was solved. Now I am able to use my camera without any troubles.

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DIY: Make a vertical laptop stand with a USD 2 napkin holder

Posted by on in Desktops & Laptops, Guides & Help | Comments Off on DIY: Make a vertical laptop stand with a USD 2 napkin holder

napkinholderSome days ago I received my new 27″ screen to place on my desk together with my MacBook Pro. And I knew that once I had the screen, I would have to make some space on my desk. The main idea is to save space by placing your MacBook laptop in vertical position and not how you would normally use it. As I will only use the 27″ thunderbolt screen when at home, I won’t need the laptop to watch its screen anymore…

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Dell U2713HM full resolution problems on OSX Mavericks

Posted by on in Apple, Guides & Help | Comments Off on Dell U2713HM full resolution problems on OSX Mavericks

Yesterday I purchased a Dell U2713HM a 27″ display that gives me up to 2560×1440 resolution.

I connected it with an HDMI cable to my Retina MacBook Pro 15″ (late 2013). At first it didn’t work as expected, and I was getting “only” full HD resolution, I knew this was a possibility because I was not using the correct cable. You need a Mini Displayport to Displayport to get the full possible resolution, I purchased the cable but didn’t arrive yet.

Today the cable arrived so I plugged the new screen to my Mac, and surprise! It didn’t work either. 🙁
I was getting a strange resolution, and then I was able to get full HD again, the most, but not the full juice.

I started reading online and found a lot of suggestions, unplug, restart, reset SMC and more. I realized my laptop was almost new, and I could call Apple support. So I did, but unfortunately Daniel, the support representative was as lost as me. While he put me on hold (he was asking somebody else), I found the solution online.

It seems the EDID (Extended Display Identification Data) in Mavericks was not right for my new monitor (I also read this solves the problem for other Dell Models U2711 & U2713H). Fortunately, from this link (I also made a mirror here just in case) I could download a ZIP file  which contains the correct EDID for these Dell monitors.

I just download the file, and uncompress it. Then copy the folder to the following path: /System/Library/Displays/Overrides. Then restarted and the display will work as it should have the first time, full 2560×1440 no problems!

Note: In my case, I got a bad start first, and then the computer started correctly so everything was ok. I’ve noticed it took a couple more seconds than what a normal reboot would take.

Just when OS X was restarting, Daniel (the Apple supporter) came back to me. I explained him what I just did and he was surprised of the solution. I gave him the information and he told me that he will report it so the engineering team can prepare an update for Mavericks.

For the time being, you have the tip here, hope this can solve your problem the same way it did for me. Now, I am enjoying full resolution on my 27″Dell screen :).

This is the model of my Mac, just in case somebody es interested

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How to insert images from Google Drive into a Google Spreadsheet cell

Posted by on in Guides & Help | Comments Off on How to insert images from Google Drive into a Google Spreadsheet cell

I discovered this today and its very useful, so I decided to share it with everybody.

Till now I was able to insert an image in whatever region of a Google Spreadsheet by going to “Insert” > “Image“. But this wasn’t fixing the image to the cell you wanted to place the image to.

As explained on this Google Drive help link, you can enter a URL of an image directly into a cell like this:

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How LinkedIn tricks you to invite people to their network

Posted by on in Guides & Help, Websites & Fun | 1 comment

I use LinkedIn since several years, it allows you to connect your professional profile to a lot of people in millions of companies around the world. Depending on what you do, being and get connected in LinkedIn with all the people you’ve worked with and know professionally can open you doors in the present and in the future.

One thing LinkedIn does is to suggest you “People you may know” to add them to your own network, and its this spec which I am not so happy with.

Some weeks ago I checked my profile and added some contacts that I know, I was surprised they were on LinkedIn so I add them as suggested by the site. My surprise was when I received an email from them saying they don’t use LinkedIn at all, then I realized, LinkedIn was sending invitations to these contacts so they register in LinkedIn!!!

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Retina MacBook Pro, how to manually switch video cards and save battery

Posted by on in Reviews, Apple, Guides & Help | Comments Off on Retina MacBook Pro, how to manually switch video cards and save battery

73486I purchased the latest MacBook Pro retina in November 2013, its the 15″ version which has two video cards on it, an Intel Iris and an Nvidia 750M if I recall correctly.
Its nice to have two video cards because you can do more graphic hungry stuff without having to use another computer, but there are times where you really need as much battery as possible, and you don’t want any application to trigger the power hungry Nvidia 750M.

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Today we launch: Wiki.ITCentralPoint.com

Posted by on in Guides & Help, Opinion & Ideas | Comments Off on Today we launch: Wiki.ITCentralPoint.com

ITCP_Avatar_Fondo_Transparente_200x188With the beginning of the new year I would like to invite all tech users to participate on a project I am starting. Along my years of IT consulting I found that I was writing too many guides for users to resolve issues, but I was not compiling all these things in a central database for easy look up or reference when the issue repeats or is needed to forward it to a user.

Today I am launching Wiki.ITCentralPoint.com and I would like to invite every tech profiled reader of my blog to pro-actively add content to this Wiki. So we can easily reference them later whenever we need them.

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Problems with Wifi at Heathrow airport

Posted by on in Reviews, Guides & Help, Services | Comments Off on Problems with Wifi at Heathrow airport

heathrowSome days ago I started my holidays, and because I can’t really help myself not being improving processes during my trip, I decided to provide Arqiva the company behind the wifi service at Heathrow Terminal 5 with feedback about the strange behaviour of their service.

I connected 1 hour and a half for free to a network called “_Heathrow Wi-Fi”, after my free time was over I decided to purchase a 9 pounds plan for a 24 hours slot.

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Haswell MacBook Air with Mavericks sound problem solution

Posted by on in Desktops & Laptops, Apple, Guides & Help | Comments Off on Haswell MacBook Air with Mavericks sound problem solution

mac-no-sound-iconA friend has been struggling with a problem with his MacBook Air (Haswell) and the freshly released Mavericks. Suddenly he looses sound and the only way to get it back seemed to be a complete restart.

As you can imagine this was very annoying so I will share the steps he found in the Apple Discussions forums that allowed him to find a definitive solution:

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